Thanks to our fantastic members KAL group exercise classes are now more accessible!
Over the last 12 months we have been reminding people to swipe their membership card when they arrive to our centres to ensure they are registered as attending classes, and if they cannot attend a class making sure they cancel.
As a result our class ‘no show’ rate has dropped by 82%.
Let see if we can improve that percentage even more!
If you can’t attend a class remember to cancel, you can do this on the app, online, over the phone or by popping into your nearest KAL centre.
If you fail to cancel a class three times in one month your booking rights will be revoked, so don’t forget!